Returns Policy

 

 

What is Tangled's Return Policy?

• 7 Day Money Back Guarantee
• 6 Month Warranty on all Cables and Electronics
• No Returns on Covers, Cases & Screen Protectors once opened

 

What happens if there is a problem with the product ordered?

• If the product received is faulty or damaged we will send a replacement product

 

What is the procedure if I order the incorrect item by mistake?

• If the incorrect item is ordered it must be sent back for a replacement or refund
• Please note there will be an extra shipping fee applicable when resending the correct item

 

Money Back Guarantee & Warranty

• 7 Day Money Back Guarantee and 6 Month Warranty
• Please make sure to log your return within 7 days should you require a refund, after the 7 day period only store credit and warranty applies

 

How do I Log a Return Online?

• Please email info@tangled.co.za to log a Return

 

Please email info@tangled.co.za should you require further information